Privacy Policy

This policy describes how this website handles the limited information it collects. It covers the website only — not the care you receive at the clinic, which is protected separately under applicable healthcare privacy laws and the practice’s Notice of Privacy Practices.

What this site collects

The appointment request form collects contact information only: your name, phone number, email address, preferred day and time, your insurance carrier’s name if you choose to share it, and whether you are a new or existing patient. The form does not ask for — and should not be used to send — symptoms, reasons for a visit, dates of birth, insurance member IDs, or any other medical or clinical detail. Please share health information by phone or in person instead.

How it’s used

Contact details submitted through the form are used for one purpose: to reach you and schedule your visit. They are not sold, shared for marketing, or added to mailing lists.

Cookies, analytics, and embedded content

This site sets no advertising or tracking pixels. It may use a basic analytics tool to understand general visit patterns (pages viewed, approximate region); no health information is involved. The map on the home page is provided by a third-party mapping service, which may set its own cookies when it loads. Links to outside sites — such as the FMCSA National Registry — are governed by those sites’ own policies.

Email and phone

If you email contact@phoenixfamilycare.com or call (602) 895-5887, the practice uses your message only to respond to you. Standard email is not a secure channel — please keep medical details out of email.

Emergencies

For a medical emergency, call 911. This website, including its form and email, is not monitored around the clock and is not for urgent medical needs.

Changes and contact

This policy may be updated as the website changes; the effective date above reflects the current version. Questions about it can be directed to Phoenix Family Care LLC, 1717 W Northern Avenue, Suite 200 B, Phoenix, AZ 85021, or contact@phoenixfamilycare.com.